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Step-by-step answers for PVology, written for what you are trying to do.
PVology AI / Ask PVology
- How PVology AI decides what information to usePVology AI only uses information from the workspace you are in and that you are allowed to see, and each task receives only the facts it needs. Names are replaced with placeholders before anything is sent.
- How PVology AI protects your informationBefore anything is sent to an approved external AI service, PVology replaces organization, client, project and people names with placeholders and removes contact, bank and identity details. Requests containing passwords or keys are stopped.
- How PVology AI suggestions are reviewed before they are usedPVology AI never changes your records directly. Its suggestions are drafts marked PVology AI; a person accepts or rejects each one, and only accepted items are added, with a record of who accepted them.
- How PVology AI treats sample dataPVology AI works on sample projects like any other project but is told they are fictional sample data. Normal AI allowances still apply, and sample projects cannot add lessons to the Center of Experience.
- How to control what PVology AI may use in your organizationOrganization owners and administrators open Administration → Security & AI to switch PVology AI on or off, set the highest information level it may use and choose which AI features are allowed, then choose Save policy.
- How to use the Center of ExperienceOpen Menu → Center of Experience to search approved lessons from comparable situations, add your own experience and review candidates. Experience is used by Ask PVology only after people approve it.
- What Ask PVology can doAsk PVology answers questions from your workspace's knowledge library, approved experience and the PVology Guide, and shows the evidence it used. Inside applications, PVology AI can also prepare drafts that you review.
- Why Ask PVology says there is not enough informationAsk PVology only answers from your knowledge library, approved experience and the PVology Guide. When nothing relevant is found it says so (Not enough information) instead of guessing.
- Why PVology AI is unavailable or has reached its limitPVology AI depends on your plan's monthly AI requests allowance, AI Plus for assistance inside applications, and your organization's AI policy. Billing → Overview shows AI requests this month.
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