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- CAPA, Governance remediation or ProjectOrbit issues and lessons: which is the source of truth?A finding and its remediation stay in Governance & Assurance and are verified and closed there. A CAPA in OpsCatalyst removes the operational cause and prevents recurrence; it never closes the finding. ProjectOrbit issues and lessons belong to one project; Improve or Raise operational problem turns them into organizational improvement.
- How to get around PVology OpsCatalystOpen Applications → OpsCatalyst. The navigation is Overview, My work, Processes, Opportunities, Problems, Improvements, CAPA, Reports and More. Overview shows what needs attention and how to start; My work lists what you own that needs you.
- How to restrict a process, problem or improvement caseOpen the record's Access tab (Team and access on a case), choose Restricted and add members. Only the owner or lead, sponsor and members open it, in every list, search, report, export, notification and link. Organization owners and administrators see that it exists and can add themselves, recorded.
- Problem, opportunity or improvement case: what is the difference?An opportunity is an idea or signal that something could be better; it is rated and triaged. A problem is something going wrong now (observed against expected), analyzed before any solution. An improvement case is the work that changes something: a quick win, an improvement case or a CAPA.
- What is the difference between PVology ValueLens and OpsCatalyst?OpsCatalyst makes how work runs better: processes, problems, root causes, corrective action, verification and sustainment. PVology ValueLens decides how to deliver what is needed at better value: functions, alternatives and value studies. A case with complex alternatives starts one value study.
- Why can't I open OpsCatalyst? Access, pricing and early accessOpsCatalyst is included in PVology Business. Other plans can choose it as an included application or add it for USD 12 per user per month (USD 108 per user per year). While PVology runs an early-access offer for it, every active workspace may use it. In an organization you also need a licence.
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