Why a support email link says the request is linked to another account
Short answer: The request belongs to a different PVology account or to an organization you are not working in. Sign in with the email address that received the message, or switch to that organization and open the link again.
Verified for PVology 0.19.0 · updated 2026-10-06
When to use this
You opened a link from a PVology Support email and see This request is linked to another account. This often happens when a work and a personal account are used in the same browser.
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