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Why can't I open an application?

Short answer: Open Menu → Applications. It shows each application as active, available to add, not available to you yet (licence or permission needed) or requiring a plan, with the reason and what to do.

Verified for PVology 0.19.0 · updated 2026-10-06

Steps

  1. Check Working in at the top of the page. Applications belong to a workspace, so you may need to switch to your organization.
  2. Open Menu → Applications and find the application.
  3. Act on the group it is in:

Active applications: choose Open. Open (read-only) means your licence or subscription allows viewing only.

Available to add: an owner or billing administrator chooses Add application.

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