How to use 5 Whys
Short answer: On the case's Analysis tab choose 5 Whys, Start a why chain from the effect and choose Ask why as many times as it helps. There is no fixed number; each answer can branch, and several chains can start from the effect.
Verified for PVology 0.58.0 · updated 2026-10-11
When to use this
The cause is not obvious and you want to follow the chain from the effect to its causes.
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