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Why is SSO not working? Troubleshoot sign-in and authentication

Short answer: Single sign-on is prepared and tested in Connect → Identity but members cannot use it until PVology switches it on for your organization after a joint test; until then everyone signs in with their PVology account. For a failing Test sign-in, check the issuer, client ID, secret, redirect address and verified domains.

Verified for PVology 0.61.0 · updated 2026-10-11

When to use this

Someone expects to sign in with your identity provider, or Test sign-in fails.

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